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The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication. This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance. Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose. In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work. This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes

Wednesday Feb 21, 2024
Exploring business sustainability with Diane Osgood
Wednesday Feb 21, 2024
Wednesday Feb 21, 2024
- Business sustainability encompasses the impact of a company's production processes and the nature of its products on the environment and society.
- Internal communication plays a crucial role in helping employees understand the company's sustainability goals, progress, and the broader context of sustainability.
- Effective internal communication can facilitate dialogue and action, bridge generational perspectives, and empower employees to contribute to sustainability efforts.
- Educating employees about sustainability challenges and progress is essential for creating a shared understanding and fostering a sense of purpose and responsibility.
About Diane Osgood
Diane Osgood, US/France, is a pioneer in corporate sustainability and human rights. She has over 30 years of helping companies innovate and grow with purpose. She focuses on the power of consumers to influence brands and shape the economy. Diane served as a senior advisor to President Clinton for the Clinton Global Initiative and on the Vatican Arts and Technology Council.
Diane has run her boutique consulting business since 2019. Prior to that, she was a Director of Sustainability and Innovation for Richard Branson’s Virgin Group and VP of Strategy at Business for Social Responsibility (BSR). Her consulting clients include Meta, Virgin Hotels, Addison/Sia-Partners, Avnet, Waters, Pega Systems, DuPont, Monsanto, P&G, Aventis Pharma, and social enterprises. She was a senior advisor to President Clinton for the Clinton Global Initiative and served on the Vatican Arts and Technology Council.
She earned her Ph.D. in Environmental Economics and Development Studies at the London School of Economics. She’s a co-author and co-editor of the award-winning The Carbon Almanac (Penguin, 2022) and of the forthcoming Your Shopping Superpower. She contributes to Fast Company and GreenBiz.
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