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The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication. This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance. Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose. In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work. This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes

Tuesday Jun 11, 2024
Implementing a Good Employment Charter in Greater Manchester, with Ian MacArthur
Tuesday Jun 11, 2024
Tuesday Jun 11, 2024
While historically an industrial powerhouse, Manchester has, like most cities across the UK since the 2008 financial crash, struggled with increasingly precarious, low-paid and inaccessible work.
The Good Employment Charter was developed to counter this. By raising standards of employment across all sectors, regardless of organisation size, the Charter has kickstarted a rising trend where people at work in the Greater Manchester region are paid fairly for their work, treated appropriately and where inclusion at work is so much more than a nice-to-have buzzword.
In this episode, Jen, Dom and Cat chat with Ian MacArthur, Director of the Charter’s Implementation Unit. He shares the origins of the Charter and dives into the role of access to good work in a healthy, well-functioning society.
Takeaways
- The Greater Manchester Good Employment Charter addresses the challenges of the current labour market, focusing on health, wellbeing, and inequality.
- Effective communication and time management are crucial for creating a healthy and productive work environment.
- Employee activism and the role of middle management play a significant part in shaping the future of work in the digital age.
About Ian MacArthur
An exiled Scotsman, Ian has spent his career working on environmental and public health issues - and the socioeconomic policies that underpin them - from community to international levels.
Starting his career as an environmental health officer with Carlisle City Council, he has worked for Edinburgh City Council, the Health and Safety Executive, the Chartered Institute of Environmental Health, The World Health Organisation, the UK Public Health Association, Groundwork UK and STaR Procurement.
More recently he led the GC Business Growth Hub’s priority sector development and relationship management activities, before becoming the Director of the Greater Manchester Good Employment Charter -a key Mayoral priority initiative established in 2019.
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