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The Future of Internal Communication podcast is hosted by The Institute of Internal Communication – the only professional body solely dedicated to internal communication. This podcast hosts a range of subject matter experts from within and outside internal communication, each sharing their insights on the future of internal communication. These thought-provoking discussions address the critical role of communication as a driver of workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance. Organisations today face a rising tide of challenges, causing widespread disruption and demanding wholesale business transformation. How colleagues communicate both on- and off-line is the glue that holds organisations together. Communication cultivates goodwill and drives alignment around a shared purpose. In a rapidly evolving world, Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. As work becomes increasingly digital, data driven, distributed and on-demand, their conversations with thought-leaders examine the human side of work. This series showcases the critical link between empathic communication and workplace trust, connection, community, collaboration, innovation, engagement, culture, change, resilience and performance.
Episodes

Wednesday Apr 02, 2025
Wednesday Apr 02, 2025
With so many pressing environmental and social challenges to address, workplace activism is on the rise. Concerned citizens are increasingly using whatever means they have – whether as consumers, shareholders, or increasingly now, workers – to raise awareness and effect change for the issues that matter to them.
This has dynamic consequences for business. Organisations must work out how best to respond to colleagues who bring social and environmental justice issues to work. Those that refuse to listen to the concerns of their staff face disengagement, or worse, mutiny.
How can – and should - leaders shift from traditionally hierarchical ways of thinking about the views and opinions of their workers towards leveraging and integrating those views for the benefit of all?
In this episode, Jen, Dom and Cat speak to Megan Reitz and John Higgins, co-authors of Speak Up: Say What Needs to be Said and Hear What Needs to be Heard. They explore the role of colleague voice in engagement and look at the role of internal communication in helping organisations become better equipped to hear – and leverage – the views that matter.
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Find Megan on LinkedIn: https://www.linkedin.com/in/meganreitz/
Megan’s website: https://www.meganreitz.com/
John’s website: http://www.johnhigginsresearch.com
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